We care about your privacy online, so here is relevant information regarding privacy on our website hellocreativesolutions.com. Our goal is to safeguard the privacy of all our visitors and users. Please make sure you understand these practices before you use the site.
2.0 NO CHILDREN’S USE
Our website is not intended for children, which is defined as anyone under 13 years of age in the US and anyone under 16 in the EU. Anyone under the age of 18 must have a parent or guardian be willing to agree to these terms on their behalf. If you are a child under these definitions, you may not use or provide any information on this Website; use any of its features or register; make any purchases; use any of the interactive or public comment features; or provide any information about yourself to us.
If we learn that we have received personal information from a child without parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at hello[at]hellocreativesolutions.com.
3.0 DATA: DO WE COLLECT IT, AND WHAT DO WE DO WITH IT (FOR EU VISITORS)
3.1 Information We Collect About You: When you access the Website, the Company will learn information about you during your visit.
3.2 Information You Provide to Us: We collect your name, email, and IP address if you fill out the email newsletter opt-in box on our website, as well as the name, website, and phone number of your business if you fill out a contact form, respond to surveys or provide comments or other feedback on our site. The purpose of collecting this data is to provide services, personalize your website or email experience and improve your website, email or service experience.
3.3 Who Has Access to The Data I Collect? We process and store data we collect from you, but we may also use third parties to assist us with processing your personal data including the following categories of vendors:
- Customer service communication platform
- Contest and survey platform
- Email communication manager
- Marketing funnel providers
- Website management services
- Website design and programming services
- Website analytics services: Google Analytics
Any of these third parties who help process or store your data have written agreements with us that prevent them from using, sharing, or storing your personal data for any other purpose than the scope of our contracted terms with them.
3.4 Legitimate Interest: We claim a legitimate interest for processing your personal information when you submit the information with an expectation that it will be processed without any impact on you. If you have questions about your data, what we use it for, or the basis for us collecting it, please contact us at hello[at]hellocreativesolutions.com.
3.5 How Long Do We Keep Your Data? We keep your personal data for differing periods of time depending on why we gathered it:
- Opt-in to e-newsletter: until you unsubscribe
- Business information: 36 months
If a legal claim arises involving your data, we will store and disclose that data to the relevant parties until the matter has been resolved.
3.6 Your Right to Ask for Corrections, Erasure, and Export of Your Data: You have the right to control your personal data. Specifically, you have the following rights:
- The right to be informed: We are informing you now with this policy.
- The right of access: We’ll provide you with the data we have about you.
- The right to rectification: Request we fix incorrect data about you.
- The right to erasure: Request we erase certain data about you.
- The right to restrict processing: Ask us to restrict certain type of processing of your personal information.
- The right to data portability: Ask us to provide your personal data we have for export.
- The right to object: Object to how we use your data.
- Rights in relation to automated decision making and profiling: We don’t profile you, but keep in mind you have this right with other sites.
To exercise any of these rights, please contact hello[at]hellocreativesolutions.com. with your request.
3.7 Your Right to Withdraw Consent: Although this is mentioned above, we want to emphasize that wherever we’ve asked for your consent to collect or process your personal data, you have the right to withdraw that consent. If you receive email messages from us, you can use the Unsubscribe link in each message to withdraw consent and stop the mailings. Alternatively, you can contact us at hello[at]hellocreativesolutions.com with your request.
3.8 Do We Transfer Your Data to Third Countries? No. We are located in the United States. Your data is collected and held here.
3.9 Privacy Concerns, Contacting Us, Complaints: You can contact hello[at]hellocreativesolutions.com with any questions or requests about these policies or your personal data. If, after contacting us, you feel a privacy issue has not be resolved, you have the right to file a complaint with a Supervisory Authority such as the Data Protection Commissioner of Ireland.
Representative: Erica Brooks
4.0 FOR CALIFORNIA FOLKS
4.1 Do Not Track Signals: Pursuant to the California Online Privacy Protection Act, we hereby disclose that we do not currently honor Do Not Track signals issued by browsers or other third-party sources.
4.2 California Eraser Law: If you are an individual under 18 and have provided personal information or content to us in some manner, you have the right to request the deletion of that information pursuant to the “California Eraser Law.” Contact us to make such a request at hello[at]hellocreativesolutions.com.
5.0 FOR OUR VALUED FRIENDS REGARDLESS OF LOCATION
5.2 Legal Disclosures of Personal Information: We may process, store, and disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to 1) conform to the edicts of the law or comply with legal process served on us; 2) protect and defend our rights or property; or 3) act under exigent circumstances to protect the safety of the public or users of the site.
5.3 DMCA Disclosures: We comply with the Digital Millennium Copyright Act of 1998. As part of the compliance process, we may be required to disclose whatever information we have for you to a copyright holder who has submitted a complaint to us.
5.4 Third Party Websites: We link to other sites, but please keep in mind that we do not control the privacy policies of those sites. Make sure to review the policies of these sites before providing your personal information.
5.5 Sale of Business: Should we sell a portion or all of this site or our business, your personal information will be an asset transferred to the new owner.
6.0. MISCELLANEOUS LEGAL
6.2 Entire Agreement: The information contained herein constitutes the entire agreement between site users and our company relating to the use of this website.